Retail

BLM has significant experience of representing retail customers in a wide variety of work types. The retail team predominantly acts upon direct instruction from retailers with significant deductibles and therefore has experience of managing relationships with not only the retail customer directly but also with insurers who are monitoring the claims experience as well as any captive.

BLM offers a fully integrated cradle to grave service, managing the claims portal and imprest accounts whilst monitoring aggregates and claims patterns as part of its quality, all encompassing, service.  We recognise that for retailers brand is key and has to be at the forefront of any claims and litigation handling strategy.   

The BLM retail lawyers fully immerse themselves with their customers’ businesses from providing training to in-house teams to working in store to gain first-hand experience of the challenges that retailers face on a day to day basis.    

We have specific expertise in the following areas of law:

Health & Safety
Immediate legal advice and representation wherever required, at police, HSE and local authority investigations.

Environmental
Handling claims arising from exposure to hazardous substances, landfills or contaminated watercourses.

Property litigation
Advising on anti-social behaviour, possession, drafting tenancy agreements and leases, and handling issues of access.

Motor
Defendant claims services, road transport regulatory advice, policy coverage, counter-fraud investigations, recovery of insured and uninsured losses and defending RTA prosecutions.

Casualty
Investigating and defending casualty claims, with knowledge of the specific liability issues that arise in the retail sector.

Product liability & recall
Product-related disputes, recalls, prosecutions and reputation-sensitive matters on behalf of multi-national corporations, retailers, suppliers and their insurers.

Risk management

Advising on risk management and conducting risk audits.

BLM’s retail team goes far beyond the traditional advisory service seeing itself as an extension of your own team.  Our experience allows us to work with you to deal with all challenges in a sensible and pragmatic way, minimising indemnity spend whilst protecting your brand.

Related Expertise: Casualty, Fraud, Health & safety, Occupational disease, Product liability & recall, Property damage & recovery

Who to contact


Joanne Francis

Joanne Francis

Partner and head of office,
Liverpool



Helen Grimberg

Helen Grimberg

Partner,
London



Rachael Lumb

Rachael Lumb

Partner,
Liverpool



Testimonials


BLM’s ‘very strong’ group acts for insurers and local authorities, as well as for clients in the travel and retail sectors

Legal 500 2016

Excellent, professional, efficient and effective.

Chambers and Partners 2017

View all Testimonials

Rubina Alam

Rubina Alam

Paralegal,
Manchester


Jonathan Askin

Jonathan Askin

Partner,
London


Leighton Baldwin

Leighton Baldwin

Associate,
Manchester


Phillip Carney

Phillip Carney

Partner,
London


Mark Chetwood

Mark Chetwood

Partner,
Liverpool


Laura D'Arcy

Laura D'Arcy

Senior associate solicitor,
Manchester


Helen Devery

Helen Devery

Partner,
Manchester


Clare Durkin

Clare Durkin

Senior associate,
Manchester


Fred Feistauer

Fred Feistauer

Solicitor,
Manchester


Joanne Francis

Joanne Francis

Partner and head of office,
Liverpool


Nick Gee

Nick Gee

Partner,
Manchester


Helen Grimberg

Helen Grimberg

Partner,
London


James Harvey

James Harvey

Partner and head of office,
Birmingham


Jahanara Hussain

Jahanara Hussain

Partner,
Manchester


Chris Kilner

Chris Kilner

Partner,
Leeds