Care

Over the last few years the media has highlighted cases of neglect, abuse and bullying at care homes and by care providers. Add this to the much publicised claims culture in the UK and you see an increase in the number of claims and prosecutions within the care sector. It is more important than ever for care providers to assess and protect themselves against risk. If you or your organisation are unfortunate enough to have allegations or a claim made against you, it is important that you have the support you need from both your insurer and legal supplier, who can manage the claim and protect you from any potential reputational damage.

BLM’s specialist lawyers operate within the care sector providing support to care homes, domiciliary care providers and their employees. We receive a wide range of instructions and represent care organisations and institutions facing a variety of allegations including the most serious issues of corporate manslaughter, abuse and assault. Our team has specialist expertise in handling claims of historical physical and sexual abuse in care environments, as well as experience in dealing with all types of criminal and regulatory investigations including those involving the CPS, Care Quality Commission, Environmental Health and Health and Safety Executive.

We also act for a number of major insurers and their policyholders in relation to public and employer liability claims arising in both care homes and also on schemes and in properties where supported accommodation is being provided by the registered housing provider. Associated legal issues covered include clinical negligence claims in respect of the actions of an employed care worker or nurse, employment tribunals, Human Rights Act and stress at work claims and dedicated policy coverage advice. We are also able to provide advice on media interaction, data protection and assist with property damage claims and construction issues.

As our specialists operate from offices throughout the UK and Ireland, we can offer a bespoke service to a local care provider or a truly national service to a larger institution covering a wider geographical area.  Our reputation rests on our ability to provide solutions that are clear and concise. Everything we do is designed to reduce the time and money our customers spend managing risk, resolving disputes and managing claims and litigation. Customers’ interests are at the very heart of all processes, delivering value for money at every stage to assist in protecting the care provider’s brand and reputation, controlling costs and outcomes and sharing knowledge to minimise future risk and improve best practice.

Who to contact


Michelle Penn

Michelle Penn

Partner,
London



Testimonials


They understand the pressure of a claims environment and adapt where necessary to accommodate our team.

Chambers and Partners 2017

The ‘excellent’ practice acts for local authorities and insurers

Legal 500 2016

View all Testimonials

Matthew Hyam

Matthew Hyam

Partner,
Liverpool


Michelle Penn

Michelle Penn

Partner,
London