Joanne Francis


  • I am head of the Liverpool office, responsible for 175 staff and the effective day-to-day running of the office.
  • I am practice group leader of BLM's Claims Management Services.
  • My extensive experience includes managing and handling casualty and motor claims, including fatal accidents and catastrophic injury matters.
  • My specialism is in public liability, motor and employers’ liability including some occupational disease cases.
  • Working closely with clients, I provide training and workshops on claims handling and legal risk services.


  • Honorary Treasurer and Director of the Liverpool Law Society
  • Member of AIRMIC
  • Member of BLM's Corporate and Broker Steering Group


  • ILEX
  • Liverpool Chamber of Commerce

Contact Details

+44 151 471 5439


'Friendly, responsive, easy to work with. Dedicated. Jo Francis and her team have done excellent work in providing client service on high value injury claims.’

Legal 500 2022 - Clinical Negligence: Defendant

Provides ‘high-quality advice on time'

Legal 500 2017

View all Testimonials