MOJ portal analysis for EL and PL claims

09 Feb 2017

The statistics from the Portal company website released on 7 November 2016 for the period August to October 2016 reveal the following key points:

  • A slight decrease in the number of CNFs sent/received when comparing the average for August 2016 to December 2016 with the period August 2015 to December 2015. There has also been a decrease in the number of CNFs sent/received when comparing the monthly average for 2016 with the monthly average for 2015 and 2014. However, the decrease has not been significant and the statistics show that the number of EL and PL claims is remaining consistent.
  • A decrease in the number of stage 1 exits when comparing the monthly average for August 2016 to December 2016 with the monthly average for 2015 and 2014. There is also a decrease when comparing the monthly average for August to December 2016 with August to December 2015.
  • A 43.24% increase in the number of stage 3 packs when comparing the average for 2016 with the monthly average for 2015. Also there has been an increase in the number of stage 3 packs when comparing the monthly average for 2016 with the monthly average for 2014.
  • A 39.84% decrease in the number of unresolved claims when comparing the monthly average for 2016 with the monthly average for 2015, which is a positive indication that more claims are being resolved in the portal.
  • Over 50% of EL and PL claims exit the portal at Stage 1, whilst a much lower number of claims exit the portal at stage 2. In 2014 only 0.76% of claims exited the portal at stage 2 compared to 1.25% of claims exiting at stage 2 in 2015 and 1.68% of claims exiting at stage 2 in 2016. These figures show that the number of exits at stage 1 and stage 2 remain similar and are unlikely to change under the current regime.
  • The average amount of General Damages offered is gradually increasing each year with an increase of 11.13% when comparing the monthly average for 2015 with the monthly average for 2016. Specifically for the period August to December 2016 there has been a 9.96% increase in the average amount of General Damages offered for EL claims when comparing with the same period in 2015. Also there has been an increase in the average amount of General Damages offered for PL claims by 8.94% when comparing August to December 20106 with the monthly average for the same period in 2015.
  • The number of EL and PL claims submitted in 2016 totalled 113,436 in comparison with 126,984 EL and PL claims being submitted in 2015. The difference in the number of claims submitted is not significant and the statistics indicate that the level of claims will remain at a similar level in 2017.
  • The total number of CNFs submitted via the portal from 31 July 2013 to 31 December 2016 for EL claims is 158,779 whilst the total number of CNFs submitted via the portal from 31 July 2013 to 31 December 2016 for PL claims is 223,247.

Click here to read our full report compiled from the data extracted from the Claims Portal company website in relation to the management information for EL and PL claims.

Sophie Houghton
Professional Support Lawyer
T: +44 (0)161 236 2002
E: sophie.houghton@blmlaw.com

Sophie is the Professional Support Lawyer for casualty claims.

She specialises in employers' liability and public liability cases having worked as an in-house solicitor at a leading insurance firm.

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Disclaimer: This document does not present a complete or comprehensive statement of the law, nor does it constitute legal advice. It is intended only to highlight issues that may be of interest to customers of BLM. Specialist legal advice should always be sought in any particular case.

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