Educating consumers to stop seeing insurance as a grudge purchase would go some way to cutting fraud. But so too might be pointing out the consequences of a conviction DCI Craig Mullish, of the City of London’s Insurance Fraud Enforcement Department (IFED) has urged insurers to take part in a nationwide campaign to improve the reputation of insurance, which will help them implement preventative measures more effectively.
At the Insurance Times Fraud Charter meeting in London last month, Mullish told the table of fraud specialists that “prevention is always better than cure”.
Also in attendance was BLM's Jason Potter, head of fraud operations who questioned the IFED's focus suggesting the need for a clearer industry remit whether focusing solely on organised crime or opportunistic fraud.
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