FCA 'still worried' about poor behaviour by claims management companies

15 Dec 2020

Speaking at the most recent Fraud Charter meeting by Insurance Times, BLM's Director of Intelligence, Ben FitzHugh shared his concerns about how CMCs regularly over exaggerating the genuine nature of a claim to intentionally dupe the claimant into thinking they have more of an element to a claim than they actually do.

Seated amongst other industry leaders in the insurance fraud sector, Ben stressed that education is needed in terms of actually presenting a claim.

Full coverage of the meeting and other topics discussed can be found here.

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Disclaimer: This document does not present a complete or comprehensive statement of the law, nor does it constitute legal advice. It is intended only to highlight issues that may be of interest to customers of BLM. Specialist legal advice should always be sought in any particular case.

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Ben FitzHugh

Ben FitzHugh

Director of Intelligence,
Birmingham


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