Allianz Insurance and LV= General Insurance (LV= GI) have appointed BLM to their legal panels for claims, following a joint review. As one of three strategic legal partners, BLM has a supplier contract effective from 1 May, which is valid for three years.
BLM has worked with LV= GI since its last claims review in 2017, and will sit on core defendant claims panels covering fraud, motor, property, property recoveries and major losses. BLM has worked with Allianz before. Similar to LV= GI, the firm will sit on motor, casualty, and fraud panels, with a focus on major losses.
Allianz’s previous legal panel had been in place since 2014. The commercial lines insurer reviewed it in collaboration with personal lines insurer LV= GI to align the service provisions of both businesses.
Eibhlin Swan, Head of Supply and Experts at Allianz Insurance, commented:
“Our suppliers play an integral role in delivering our customer journey. This joint review has allowed us to ensure we are leveraging the benefits of both our businesses and brands to deliver best-in-class service, alongside our new panel, to our customers.”
Caroline Johnson, Technical Claims Director at LV= General Insurance, said:
“I’m delighted with the outcome and the opportunity to continue our relationship with a legal panel that shares our passion for delivering for our customers. Our claims legal panel is so important, as it helps us support customers with legal expertise at an incredibly challenging time. The new claims panel has been a joint project with Allianz, and ensures customers across both brands continue to receive great service from us.”
Matthew Harrington, Senior Partner at BLM, said:
“We have worked alongside Allianz and LV= for many years and have supported them to achieve their promise to be the best for their customers. Being awarded a place on the panel once again will give us an opportunity to support their UK claims strategy further, working with them as they put claims at the heart of their proposition. The insurance claims landscape and the challenges facing insurers and their customers continue to evolve. We are looking forward to building on our valued relationship with Allianz and LV= as together we meet those challenges for the benefit of our clients and their policyholders.”