From the start of an incident to the conclusion of a claim and everything in between, Profecta provides one single team dedicated to handling customers’ claims, loss adjusting and litigation requirements. Working alongside insurers and brokers, we assist corporate policyholders with casualty, motor, property, professional negligence and cyber claims handling across a number of sectors, including manufacturing, retail, leisure, hospitality, construction, food, transport, travel & tour operators, telecoms and utilities.
Our Profecta team includes some of the most trusted advisers in the insurance industry, who strive to save customers time and money. Profecta brings together BLM, an insurance risk and commercial law firm with a domestic and international focus and Cunningham Lindsey, a leading global provider of claims management and loss adjusting services to the insurance market. Together, we help customers in a number of ways:
One single contact
Profecta provides customers with an all-inclusive service that they would perhaps get separately from a claims handler, a claims investigator, a lawyer and a costs draftsman, providing just one point of contact, one price and one set of management information. For cyber claims customers also have access to our experts in reputation management, IT forensic, ID theft and fraud. Our BLM lawyers and Cunningham Lindsey claims handlers sit in the same offices, providing genuine collaboration on behalf of our customers.
Clear cost expectations
Customers enjoy greater cost certainty and improved efficiencies through Profecta’s integrated claims and litigation management, with access to a range of pre-claim and rehabilitation services. We also help customers reduce their expert fees through access to our employment specialists, accountants, structural engineers, quantity surveyors, building surveyors, mechanical and electrical engineers and regulatory support.
Access anytime, from anywhere
Profecta customers enjoy round-the-clock access to a range of support with our network of over 100 field force adjusters covering both pre- and post-litigation services, ensuring your customers have the support they need, when they need it.
Shortened claims life cycles
Early input from in-house experts on liability and quantum shortens our customers’ claim life cycle from in-house experts. Our designated team of adjusters and lawyers removes duplication and safeguards accurate reserves.
- BLM lawyers sit in the same office as Cunningham Lindsey handlers and we provide one set of MI to customers via our interactive data portal. BLM lawyers have oversight over pre-litigated claims to ensure that repudiations of liability are robust and that offers to settle are appropriate and timely. This ensures that only the right cases go in to litigation and saves costs.
- Profecta combines Cunningham Lindsey’s vast network of adjusters, impressive IT systems and claims handling expertise with BLM’s technical legal skills, knowledge of courts, experts and policy development know-how. By pooling the resources of our two businesses we have a deep understanding of the insurance market and the customer relationships to match, meaning we’re perfectly equipped to reduce our customers’ claims spend and protect their reputations better than any other claims solution.
- Cunningham Lindsey’s presence in more than 60 countries, coupled with BLM’s international network, allows us to satisfy the requirements of our multinational customers, both in respect of investigations, claims handling and litigation.
- BLM and Cunningham Lindsey were awarded the “Third Party Claims Management Team of the Year” at the Insurance Times Claims Excellence Awards 2016, awarded for work which achieved a significant difference for insurer or broker customers.