Care

Our breadth of experience and expertise enables us to provide specialist and tailored advice and assistance for care providers who may face a range of legal challenges.

Abuse and bullying
With the media highlighting cases of neglect, abuse and bullying within care homes , and the much publicised claims culture in the UK you may well require the support from both your insurer and legal supplier. Together we can manage any claims effectively and protect you as far as possible from any potential reputational damage.

Criminal and regulatory investigations
Should your care organisation or institution face a serious allegation of abuse, assault or any criminal prosecution, you can be assured that our team has specialist expertise in handling claims of historical physical and sexual abuse in care environments. We have vast experience in dealing with all types of criminal and regulatory investigations including those involving the CPS, Care Quality Commission, Environmental Health and the Health and Safety Executive.

Inquests
Our team will provide specialist advice to help at every stage of the inquest process and to ensure your position is protected in the event that a claim does arise .

Neglect /Clinical negligence claims
We can provide effective legal help in respect of claims arising out of the actions of an employed care worker or nurse to deliver the best outcome for you as soon as possible. We will support you and your staff through what is often a stressful time and provide help to ensure that any lessons from the litigation are learned.

EL Claims
Be they accident type claims or claims that are made by employees with allegations concerning the work over a period of time we have the specialists that will help you. In addition they advise on the adequacy of any system in place and your risk assessments.

Stress at work claims 
We can help you to manage the risk of claims for psychiatric injury to employees, including those arising from alleged bullying and/or harassment.

Policy coverage advice 
We provide guidance on whether your insurance cover will respond to a claim or any potential claim.

COVID-19
The impact of COVID-19 on care providers has been well documented and is very much in the public eye. Whether you need advice and support as a result of a COVID-19 death or diagnosis to anyone you are responsible for or there has been an event that has been caused by the pandemic we have developed strategies to help and support you. This will include Human Rights or Deprivation of Liberty claims that are more likely to be pursued as a result of COVID-19.

How we can help

BLM acts for a number of major insurers and their policyholders in relation to public and employer liability claims arising in both care homes and domiciliary care providers, as well as schemes in properties where supported accommodation is being provided by the registered housing provider. We are also able to provide advice on media interaction, data protection and assist with property damage claims and construction issues.

We also advise our clients in this sector on a range of employment issues, corporate and commercial contract support, disputes, debt recovery, data privacy and cybercrime, business restructuring and solvency and property matters, all underpinned by risk management strategies.

Employment issues 
Advice on policies and procedures, restructuring, change management, redundancies, grievances, whistle blowing and investigations.

Corporate and commercial contract support 
Advice on the sale, purchase, financing or restructuring of your business, reviewing your commercial contracts, leading negotiations and dealing with the drafting and updating of new or existing contracts.

Disputes 
Acting for you on the progression or defence of any civil or commercial claims with your customers or suppliers, including any proceedings, with a view to an early and proportionate resolution.

Debt recovery 
Providing an efficient and cost effective service for the recovery of debts from your customers to boost your cash flow, including formal proceedings where necessary.

Data protection, privacy and cybercrime
Providing you with advice to ensure that you remain compliant with all relevant data protection legislation (including GDPR) and assisting you in the event of a cyber-attack or data breach.

Reputation management 
Working with you to protect your reputation and respond to hostile commentary or publicity in the event of an incident or more generally.

Advertising
Advising you on content liability, complaints to the Advertising Standards Authority, direct marketing regulations and wider strategy.

Business restructuring and solvency 
Advising you on solvency issues facing your business or your customers or suppliers, including restructuring, winding-up proceedings, bankruptcy proceedings and enforcement.

Property matters 
Dealing with any acquisitions or disposals of your property and acting for you in respect of any disputes with landlords, tenants or adjoining property owners. Our clients’ interests are at the very heart of all our legal solutions, delivering value for money at every stage to assist in protecting the care provider’s brand and reputation, controlling costs and outcomes, as well as sharing knowledge to minimise future risk and improve best practice.

BLM CARE ASSIST is an innovative solution for the care sector, drawing together a unique team of leading experts who represent a broad spectrum of care homes and domiciliary care providers, in both the private and public sectors. Our suite of services will assist you with legal issues arising from the COVID-19 pandemic and spans disciplinary, regulatory and criminal investigations, inquiries, inquests and negligence claims. We can also help with a range of commercial legal services such as help with employment and contractual disputes, and property transactions and business acquisitions. Ask one of the Care team for more information on Care Assist.

           Insurers                      Care providers

         

 

Who to contact


Clare Durkin

Clare Durkin

Partner,
Manchester



Michelle Penn

Michelle Penn

Partner,
London



Sarah Woodwark

Sarah Woodwark

Partner,
Manchester




View full team

Testimonials


BLM is a very well-run, well-organised, supportive and knowledgeable organisation. Their customer service and attention to detail makes them stand out. They have a great deal of sensitivity, they offer empathy matched with strong legal advice.

Chambers & Partners 2020

BLM are extremely knowledgeable and willing to explain should our approach require some deviation from the usual course.

Chambers & Partners 2020

View all Testimonials

Clare Chapman

Clare Chapman

Partner,
Manchester


Clare Durkin

Clare Durkin

Partner,
Manchester


Stuart Evans

Stuart Evans

Partner,
London


Sally Hancock

Sally Hancock

Partner,
Manchester


Nessa O'Roarty

Nessa O'Roarty

Partner,
Dublin


Michelle Penn

Michelle Penn

Partner,
London


Edward Sainsbury

Edward Sainsbury

Partner,
London


Paul Tarne

Paul Tarne

Partner,
Manchester


Sarah Woodwark

Sarah Woodwark

Partner,
Manchester